Overview
We value your purchase and work hard to deliver the greatest products and services to you.Due to the nature of print-on-demand (POD) products and the minimal cost of our items, we have established the following return and refund policy to ensure clarity and customer satisfaction.
Returns on Print-On-Demand Products
At Budgetwale.com, we take immense pride in crafting unique, customized products tailored just for you. While we strive for perfection, we understand that sometimes things may not go as planned. That’s why we offer a 7-day return policy for items that may be damaged, broken, or significantly different from what was described.
If you receive an item that doesn’t meet your expectations, please contact our friendly customer service team at teambudgetwale@gmail.com within 7 days of receiving your order. To ensure a smooth process, we may request photos of the damaged or incorrect item. The item must be unused, in the same condition that you received it, and in its original packaging.
Damaged or Defective Products
We take quality control very seriously, but if you receive a damaged or defective product, please let us know immediately. We are committed to making it right. For damaged or defective items, please contact our customer service team within 7 days of receiving your order. We may request photos to better understand the issue. Once confirmed, we will work with you to provide a replacement or refund, ensuring you are satisfied with your purchase.
Order Cancellation
Order cancellations are accepted up to 24 hours after purchase. After this period, the production process begins, and we cannot cancel or refund the order.
Refunds
Refunds are only granted for items that are damaged or defective upon delivery. Once we have received and reviewed your damage claim, we will advise you whether your reimbursement has been approved or rejected. Approved refunds will be handled, and a credit will be automatically refunded to your original mode of payment within a set number of days.
Contact Us
For any queries or concerns regarding your order, feel free to reach out to our customer service team at teambudgetwale@gmail.com. We’re here to help and make your buying experience joyful and hassle-free.